Warmly lit boutique guest house exterior at dusk

Your guest house, fully booked — not just well liked.

We run the social media, build the website and chase every single enquiry for independent guest houses. Nothing sits unanswered in an inbox again.

Three things, done properly

We only work with guest houses and B&Bs, so everything we build is shaped around how guests actually book a stay.

Social media management

We photograph, write and schedule your profiles month by month — rooms, breakfasts, the view from the balcony. You approve the calendar; we handle the posting and the replies.

Marketing team planning social media content on laptops

Guest house websites

A fast, mobile-first site with your rooms, rates and availability, built to take direct bookings. Loads in under two seconds and works on a phone in a car park.

Website design layout being reviewed on a desktop screen

Lead follow-up software

Our own system tracks every enquiry and sends the follow-up emails and SMS for you. You see who is warm, who has gone quiet, and what it earned you this month.

Analytics dashboard showing campaign and enquiry performance

Enquiry in, booking out

Most guest houses lose bookings in the gap between someone asking and someone replying. We close that gap with software that never forgets.

01

The enquiry lands

Website form, Instagram DM, missed call or a walk-in note — it all goes into one dashboard with the guest's dates and party size attached.

02

Email and SMS go out

A friendly reply within minutes, then a nudge after two days and a final reminder at day five. Written in your voice, sent from your name.

03

They book direct

The guest taps your booking link, picks a room and pays a deposit. No OTA commission, and the whole thread is saved against their stay.

On average our guest houses reply to a new enquiry in under four minutes — day or night, weekend or public holiday.

Harbour and Vine team working through a guest house marketing plan

We only do guest houses

Dynasty started because a friend's six-room guest house was getting forty enquiries a month and booking eight of them. The marketing was fine. The follow-up was not.

So we built the software first, then the agency around it. Today we look after a small number of independent guest houses and B&Bs — never hotels, never chains — and we know each property's rooms, seasons and regulars by name.

  • One team for social, website and follow-up — no handovers between suppliers.
  • You keep your own booking system; we plug into it.
  • Monthly report showing enquiries, replies and direct bookings in rand.

What owners say

Three guest houses that stopped losing enquiries.

We used to answer enquiries whenever we got a gap between check-outs. Now the first reply goes out before I have finished making the beds. Our direct bookings are up by a third.


Marlene FourieOwner, Die Krans Guest House

The new website took two weeks and it finally looks like the place we actually run. Guests tell me they booked because the rooms looked exactly like the photos.


Sipho NdlovuOwner, Acacia Lane B&B

I did not believe the SMS reminders would work on older guests. They do. We picked up eleven bookings last month from people who had gone quiet for a week.


Anita BekkerManager, Harbour View Rooms

Book a free 20-minute audit

Send us your guest house name and we will show you exactly how many enquiries you are sitting on, and what the follow-up engine would do with them.

Kagiso 2 Bapedi Close 
Mon–Fri, 8:00–17:00 · enquiries answered around the clock